We want you to love every purchase. Unless otherwise noted, all items purchased from WorkinProcessStore.com can be returned for store credit or a refund. Please note we are unable to accept returns for items purchased at other retail locations. All items marked "Final Sale" on the product page and at checkout cannot be returned or exchanged at any time.

All returns must be requested within 7 days from the date of receipt and return packages must be postmarked within 15 days from the date of receipt. All items must be returned in their original packaging with all tags, including the unaltered price tag and the “Do Not Remove” tag, attached. We are unable to accept returns on items that have been worn, altered, washed or damaged – no exceptions.

Refunds will be issued in the original form of payment within ten business days once the return is received. Please note that we do not refund shipping charges. During promotion periods, promotional offers cannot be applied towards previous purchases.

To process your return please send an email to customerservice@workinprocessstore.com including your name, order number, the items you wish to return and the reason for returning.

Once your return request has been accepted you will receive an email with your printable shipping label, limit one label per order. Return packages must be postmarked within 15 days from the date your order was received. If you do not use our return label, please have your carrier's tracking information to ensure receipt of your return to our warehouse otherwise we are not liable for lost returns. Credits will only be issued for received goods if they meet the return policy criteria.